- Members may put their account “on hold” one time per calendar year.
- Holds must be in one calendar week increments, and for no longer than 3 consecutive calendar months.
- Account holds will include a set end date (or return date) within this 3 month period. (with the following exceptions: member is injured, sick, or is pregnant and/or has had a baby. In both cases the return date will be mutually determined based on the recovery and recuperation.)
- Wodify will pause your membership and generate your next auto-payment when hold request is placed. Your membership will pick back up where it stopped and your pre-hold payment will be applied to your next auto-payment once your account is active again. Note: This process is automated via Wodify and cannot be customized.
Submit your membership hold request here. Member Service will confirm receipt of your account hold request.
Posted in: CFNA Policies & Procedures